Best Travel and Tour PLC
 
 
 
Thursday, 23 Feb 2012
 
 
Testimonials

Name: Arun Herur

Arrival on: 10Sep11

Departure on: 02Sep11

 Comments

On Guide: Tesfaw, very understanding, helpful, cooperative and informative. Look forward to his company on many future tours.

 On Hotel: - Adequate/ Satisfactory

 On food: Adequate/ Satisfactory

 On driver: Samson; safe and steady, very helpful

On Vehicle: 4WD was good and gave no trouble

 Any additional comment: This is my second tour with Tesfaw and Best Travels. Very pleased and happy with the tour.


Name        :Philippe Durant

Address     :C/O German Embassy School Addis Ababa

Telephone  : 091 313 50 58                 

Comments :

On hotels/lodges - Beautiful location

On food - OK                      

On driver- Very good

On vehicle- Just right/Good

Guide – Ato Yoseph very knowledgeable

 
"We were absolutely delighted with our trip through the Rift Valley with Best Tours. All the arrangements worked very well; the hotels were very good and the trips to the National Parks were wonderful. We saw and experienced so much. There were four of us in our group and we all enjoyed different highlights the landscape, the boiling hot springs, the wildlife especially the zebras and the hippos and the culture. Our guide was fabulous;extremely courteous, resourceful and  very flexible. At our request, he added extra visits to our itinerary so we were able to visit a school and take even more photos along our journey." 

"Before we left we did a second trip, a day trip to the Wenchi Crater to the west of Addis Ababa. Yet again it more than fulfilled our expectations, with more breathtaking scenery, a visit to beautiful Addis Alem(St Maryam) Church built by Emperor Menelik II  and excellent venues for coffee and lunch."
 
"We really did have the best of times."

 
Jane, Stephen, William and Harriet Struthers, Oxford.

 


“We had some very nice Holidays. We really enjoyed our stay in Egypt. The Hotels were okay, the Zoser in Cairo was the Best. Well organized, good food, friendly staff. The Buffet on New year’s Eve was very impressing, like a piece of art. And very tasty.
We had a clever tour manager who really cared for us. The program was carried out accordingly. Also additional activities were possible. We had dinner at a Nile boat, a tour to the Monastery St. Catherine and a trip with the Yellow Submarine to the Coral Reefs. Only the weather was not like expected, it was a bit cold. But this is something, neither Best Travels nor Rio Egypt can control. So don’t worry. We will recommend your job to our friends and others.

Once again- Big Thanks

Yours, Frank " 

 


Name or passenger/customer: Ms. Yuri
From: Japan
Type of tour: Southern (Omo Valley) Tour
 
Comment about our services:
GREAT!!! Tesfaw arranged everything that I wanted to go and see, even though the schedule was only for 3 nights and four days.
 
Comment about our guide:

He’s very considerate, and polite. He has put priority on us always and he has good eye sight, which made it easier for us to find wild animals.
 
Comment about our Hotels:

It was a great experience to stay in various kinds of hotels. We especially enjoyed the great nature.
 
Comment about the car driver:

He’s more than a driver. When the waiter in a hotel told us that photos are not allowed, he negotiated with him and let us take photos. His driving was very safe with good skills.


Name of passenger/customer: Mr. and Mrs. Zatkin

Country: USA

Type of Tour: Omo Valley

Comment about our services: Easy to work with when Howard was making arrangements by e-mail.
Comment about the guide: Tesfaw did his best to suit the program to what we wanted to do. He hired good local guides and his information about Ethiopian history helped us enjoy what we saw.
Comment about the hotels: Jinka-food was good. Room was okay. Paradise Lodge-beautiful lodge and location. At neither hotel did we have hot water at any time.
Comment about the car/driver: Habtamu, our driver, was friendly and helpful, a good driver in difficult conditions. A good mechanic when the car broke down.


Group Name: Group Ms. Hilde Kieboom

Arrival on: 04 Aug, 2011

Departure on: 11Aug, 2011

Comments

On Guide- Very good guides in Addis, Bahir Dar, Lalibela and Axum, Competent, Punctual, correct and flexible

On Hotels-

Ghion: OK but no internet services. Can be better!

Lake Tana Hotel: Good, Ok restaurant, but no internet

Mountain View: Good Hotel, Good service

Remhai: Not good, bad services

On Food: Acceptable

On driver: Very good, careful, flexible, efficient and prudent

On Vehicle: OK

Any other additional comments

Very excellent organization. Really Best Travel. Religious perspective could be more elaborated. Tourists should be more informed about rainy season weather conditions and required equipment. In general, we will make publicity for you.


Name: Alice Kielmann (Franziska)

Arrival on: 07Aug, 2011

Comments

On Guide: Very well informed about animals, nature and environment. Was very flexible about client wishes. Very kind.

On food: Was Okay. Nice view and surrounding.

 On Driver: Very good

 On Vehicle: Too small for 9 people, especially the second row is too small. Please inform us next time

Any other additional comment:

More walking and less driving inside the parks would have been nice.


Name: Erika Frey (Cordia)

Arrival on: 07Aug11

Departure on: 07Aug11

 Comments

On Guide: Tesfaw, an excellent guide with lots of enthusiasm, gave us in depth information about Addis. Thanks!

 On Hotel: -

 On food: Excellent choice, had a good meal

 On driver: Excellent driver, keeps an eye on everything and is concerned about our safety.

On Vehicle: Nice and spacious bus

 Any additional comment: Thanks for a very nice day together. Wishing you all the best!

 

 

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